first time zappos has not given me free overnight shipping

[fatcat]

every time I've ever ordered from zappos I get an immediate email saying they've upgraded me to free overnight shipping. I've even ordered at like 5pm and gotten it the next day.

This order is the first time it hasn't happened. I'm bummed.

Plus, I had an amazon order that I paid 2-day shipping for which never arrived (got a full refund) and placed another order from a small technology shop that I was sure wouldl arrive by now but has not. If it doesn't arrive today I'll have to call the company.

hmmm. Maybe this is going to be a bad year for on line shopping.

[Julie L]

Zappos has something new (m) ..

You have to be a member of their "VIP Shoppers Club to get guaranteed free overnight shipping. They sent me an e-mail last week "inviting" me to be a member. It doesn't cost anything. I'm not sure why I got the invitation - I haven't bought a TON of stuff there (but I ordered two pairs of shoes on Friday!).

Anyway, if you go to vip.zappos.com you can sign up for the "waitlist." But, my friend did it and she got an e-mail pretty quickly allowing her to join.

Julie

[fatcat]

good to know... I probably got the email but deleted it. I don't order all that often from them, but I like that when I do, I can order 3 different sizes, have my kids try them on, and return for free.

[jenm]

Good to know about the VIP stuff. I'll have to check my email more carefully!